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I have installed 1Password on my MacbookPro OS X 10.11.1, app does not open only error.

raimundhorst
raimundhorst
Community Member

I followed your advise from the website but with no result. Removed the app and reinstalled, found no mini. App version 4.5.1


1Password Version: 4.5.1
Extension Version: Not Provided
OS Version: 10.11.1
Sync Type: Not Provided
Referrer: kb:error-connect-to-mini

Comments

  • Stephen_C
    Stephen_C
    Community Member

    I'm not sure why you are running 1P4 on OS X 10.11. The upgrade to 1P5 is free and I'd recommend that you upgrade and see if you have the same problem. If you do, please post again and someone will suggest an easy solution.

    Stephen

  • raimundhorst
    raimundhorst
    Community Member

    oh sorry, it is of course version 5.4.1
    Ray

  • Stephen_C
    Stephen_C
    Community Member

    If you're still having trouble you might try the suggestion in this AgileBits post.

    If that doesn't work, when you post again please tell us whether you bought 1Password from the Mac App Store or from the AgileBits store.

    Stephen

  • raimundhorst
    raimundhorst
    Community Member

    Hi Stephen,
    thanks I have used the terminal and now I could start 1Password,
    thank you
    Ray

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. I'm glad to hear that all is well. It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

This discussion has been closed.