I am repeatedly unable to upgrade from 5.3 to 5.41.

byrown

I download the upgrade to 5.41 and then click on the button to install and reopen and when 1Password reopens it is still version 5.3. What is going on? This has happened 3 or 4 times now.

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1Password Version: 5.3
Extension Version: 4.4.3
OS Version: 10.10.5
Sync Type: Dropbox
Referrer: forum-search:i can't upgrade from 5.3 to 5.41

Jacob

Hey @byrown! Could you try manually updating? Here's how to do this:

1. Quit 1Password
2. Quit 1Password mini by clicking the icon in the menu bar, entering your Master Password, clicking the gear icon, and selecting Quit 1Password mini
3. Move the old 1Password app to the trash, but do not use an app cleaner as this will remove your logins and data
4. Download the latest version of 1Password from our website or the Mac App Store if you bought it there
5. Move the new 1Password app to your Applications folder

Once it's installed, check the version to see if it's the correct one. Let us know how it goes! :)

byrown

That worked. Thanks!

Jacob

@byrown No problem at all. :) Feel free to say hi again if you have any other questions.