I can't activate syncing 1PW 5

Community Member

Dear Sir, Madame!
I have already installed iCloud and iCloud Drive ist turned on, but I can't activate syncing 1PW. That means, the option "iCloud" is not available in the 1PW Sync Menu. There is only "none", "Dropbox" and "Folder" available. I'm conecteted with iCloud, iCloud Drive is on and it works in Finder, Calendar, and any other app. hf-plus.com/Bildschirmfoto_1.jpg hf-plus.com/Bildschirmfoto_2.jpg

1Password Version: 5.4.1
Extension Version: 4.4.4
OS Version: 10.10.5
Sync Type: iCloud
Referrer: ug:mac/1passwordanywhere, ug:mac/, ug:mac/sync-icloud, kb:icloud-not-available, kb:icloud-enable-in-system-preferences


  • AGMarshall
    1Password Alumni

    @Cloocino: You need the Mac App Store version of 1Password 5 for Mac in order to sync via iCloud and you purchased the AgileBits Store version.

    We can refund your recent AgileBits Store order, but you purchased during our 40% off sale. No guarantees that you will be able to repurchase via the Mac App Store at the current sale price as the sale is due to end anytime today. You may end up paying more for the Mac App Store version if we refund your AgileBits Store purchase, and we are unable to offer individual discounts via the Mac App Store.

    If you let us know immediately, we can most likely do the refund and you can repurchase before the sale ends. Again, no guarantees.

    Dropbox syncing is available with the AgileBits Store version of 1Password 5 for Mac and is the sync choice for many of us at AgileBits.

This discussion has been closed.