Can't restore Password data from TimeMachine

Community Member


I've installed El Capitan and It crashed.

I installed a new version of El Capitan but I can't restore data from TimeMachine...
I can't access to application repertory


Can you help me ?

REGARDS (sorry for my poor english).

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • Drew_AG
    1Password Alumni

    Hi @dandrimonp,

    I'm sorry you're having trouble with El Capitan and Time Machine!

    Just to make sure I understand, are you having trouble restoring just your 1Password data from Time Machine, or are you having trouble restoring Time Machine backups in general? If Time Machine isn't working in general, you might need to contact Apple for help with that. But if the problem is only with trying to restore your 1Password data from a Time Machine backup, we should be able to help you with that.

    Thank you for the screenshot, but I'm afraid it's too small to be able to see anything in it. It looks like a screenshot of a Finder window, but I can't actually see any details within that window. If possible, please try taking a new/much bigger screenshot of that. To include it in your reply, simply click the document button in the top of the comment field, and select the file you wish to share:

    Also, please let us know the exact steps you're taking to try to restore 1Password data from Time Machine, and what happens when you try to do that. The more details, the better. Thanks! :)

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