The 1Password Community forums are in read-only mode from Jan 28th - Feb 4th, 2025. Find out more.

My Safari extension has stopped working (1Password5).

hrosenman
hrosenman
Community Member

I have uninstalled and reinstalled a few times, but clicking on the icon on Safari does nothing. When I reinstall, it finds 1Password like it's supposed to.

I have two user accounts on this Mac, and this is only affecting one of them. I used it earlier today, but it has just stopped functioning.


1Password Version: 5.4.1
Extension Version: 4.4.4
OS Version: 10.11.1
Sync Type: Dropbox
Referrer: forum-search:safari extension

Comments

  • Hey @hrosenman! That's very strange indeed. If it just stopped working, it may be a temporary glitch. Could you try restarting your computer and seeing if that helps? I know that sounds a bit simple, but it may just get things up and running. Let us know how it goes! :+1:

  • hrosenman
    hrosenman
    Community Member

    As mysteriously as it started, the behavior just stopped. I was going to reboot at the end of my workday, but the extension suddenly started working again.

  • @hrosenman Well, magical! :) I'm glad to hear it. If you do end up having any other questions, we would be happy to help out. Have a wonderful day!

This discussion has been closed.