a password vault in my dropbox lookslike a folder and does not open. Others can open it from theirs.

Password vault does not open, syas it is not a Password Vault. Other can open from thier dropbox.


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Referrer: kb:repair-vault

Comments

  • steve_agile
    steve_agile
    Community Member

    Also, I notice the files under the vault are not config and data, it is a and data. There is no encryptionKeys.js under the data folder

  • steve_agile
    steve_agile
    Community Member

    Looks like the issue was a corrupt Version in Dropbox

  • AGAlumB
    AGAlumB
    1Password Alumni

    @steve_agile: Ah, thanks for the update! It sounds like maybe Dropbox simply hadn't finished syncing everything. You should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

  • Hi @steve_agile,

    Just to be clear, are you still seeing issues right now or are you all set?

This discussion has been closed.