Trying to transfer 1P4 License currently running on Mac 10.9.5 to another Mac using 10.11.1.

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paul_morris
paul_morris
Community Member

Can't transfer using online instructions. Please walk through steps on how to do this.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

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  • paul_morris
    paul_morris
    Community Member
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    Need steps to transfer license from Mac 10.9.5 to another Mac computer running 10.11.1

  • Stephen_C
    Stephen_C
    Community Member
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    You can transfer the licence by any means you choose—so long as the result is that you have a copy of the licence file on the other Mac which you can then apply to 1Password. Use anything like email, USB stick, etc.

    I'm not clear what are the "online instructions" that are confusing you so if you still have a problem and need to post again please include a link to them.

    (As an aside, a 1P4 licence file will also licence 1P5, which is a free upgrade from 1P4; so on the Mac running OS X 10.11.1 you may want to take advantage of that free upgrade.)

    Stephen

  • Hey @paul_morris! Stephen is exactly right here — the 1Password 4 license is the same as 1Password 5 and you can use it with both versions of the app. If you purchased from us, you can request your license again on this page. If you purchased in the Mac App Store, all you need to do is re-download the app from the Mac App Store. You can do that by doing the following:

    1. Launch the Mac App Store
    2. Sign in with the Apple ID you used to purchase 1Password
    3. Click the Purchases tab
    4. Click the Install button beside 1Password

    Once you get the app installed on your new computer, you can follow this guide to get your data moved over:

    Using existing 1Password data on a new computer

    Hope that helps! If you're still having trouble getting things moved to your new Mac, give us a bit more info about your situation so we can get an idea of what's going on. :)

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