Im having a problem resetting my master password, can you help?
I don't see the general, security,watchtower etc. to reset the password. I just want to know how to get there.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:reset my master pasword, kb:change-master-password, kb:forgot-master-password, kb:master-password-not-accepted, kb:change-master-password
Comments
-
Im having a problem resetting my master password, can you help?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:reset my master pasword, kb:change-master-password, kb:forgot-master-password, kb:master-password-not-accepted, kb:change-master-password0 -
Please tell us:
- What version of 1P for Mac you are using
- Your OS X version number
If you're running 1P5 you should be able to go to 1P5 > Preferences and then to the Security tab.
Edit: please confirm you are currently able to log in to 1P using your master password.
Edit2: I just answered your first post and then came across the second. I've merged everything in to one thread to make things less confusing for everybody.
Stephen
0 -
Hi @DonaldTucker2,
If you're able to unlock 1Password with your current master password, you should be able to change it by following the steps here: How do I change my Master Password?
If you're unable to do that for one reason or another, please let us know the answers to Stephen's questions, and we should have a much better idea of how to help you with that. Thanks in advance! :)
0 -
Thanks Drew, it worked and I'm happy you took the time to respond.
0 -
You're very welcome! I'm glad that was helpful. If you ever need anything else, just let us know - we're here for you! :)
0
