Buying full version from trial gave no sign that this version was less full featured than app store

dancreek

Just upgraded my trial version to a full license only to find out that this this app is less full-featured than if I had gone to the app store and bought it there. Particularly there is no iCloud support. Would be great to get a refund.

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1Password Version: 5.4.1
Extension Version: Not Provided
OS Version: OSX 10.11.1
Sync Type: iCloud
Referrer: ug:mac/, kb:icloud-requires-mac-app-store

Jacob

Hey @dancreek! Sorry for the confusion there. You will definitely need the Mac App Store version if you want to use iCloud sync. Since you purchased within the past 30 days, I've issued a refund for the Mac Single License you recently purchased. You should see it in your account within a few business days; please let us know if you don't see anything within 5-7 business days. To switch to the Mac App Store version, just follow this guide:

Switching to the version of 1Password from the Mac App Store

Let us know if you have any questions at all about things! :)

dancreek

Thanks for the quick help!

Jacob

@dancreek No problem at all! If you have any other questions, we're here to help out.