I purchased 1Password 5 from AgileBits Store. Can I download from Mac App Store to use iCloud sync?

patyi888
patyi888
Community Member

I use 1Password on my iPad and iPhone and they can sync over iCloud.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:switch-to-opvault, kb:switch-to-icloud, kb:icloud-needs-cloudkit

Comments

  • danco
    danco
    Volunteer Moderator

    Depends when your purchased. If you bought 1PW no more than thirty days ago, you can get a refund and buy again from the App Store.

    Unfortunately, the way Apple set up the App Store means that AgileBits have no access to App Store data and cannot transfer a licence.

    If you bought more than thirty days ago, you can still use Dropbox sync. Technically, it is actually better than iCloud sync, and is used by most AgileBits staff.

  • Hey @patyi888! As danco mentioned, if you purchased in the past 30 days we can refund you so you can purchase again in the Mac App Store. However, I looked for licenses associated with the email address you used to sign up here and the most recent one was purchased in 2013. In that case, you'll need to repurchase the app from the Mac App Store to use iCloud sync. You can then follow this guide to move to that version:

    Switching to the version of 1Password from the Mac App Store

    Let us know if that helps! :)

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