I, some how, have ended up with several different passwords for my AmEx account. Help!

edclair
edclair
Community Member

When I go to get my password for AmEx on my iPhone, I have like 4 different entries with 4 different numbers. And when I go on my Macbook Pro, I have 3 different ones.

I don't know how I did this.

Also, the password to get into my 1Password on my iPhone is different than the one on my Macbook Pro. Crap. I think I'm losing it. I'm may be getting a bit too old to deal with all for this.

I could use your help.

James

Comments

  • Hey @edclair! It sounds like your devices are out of sync. Have you been using a service to sync your iPhone with your MacBook Pro? If so, what are you using? If you could also post the versions of the apps you're using that'll help us figure out what's going on. :)

  • edclair
    edclair
    Community Member

    OS 10.11.1 / 1 PassWord 5.4.1 / I use iCloud to join my devices. But I'm also getting double entries on each device (see attachements).

  • AGAlumB
    AGAlumB
    1Password Alumni

    @edclair: The 'key' icons are not for Login items; those are Password items, which are automatically created when you use the password generator. Those are duplicated; your created them. Did you generate a new password for the account and update it on the website? If so, do you know when? That should tell you which one (based on the timestamp) would be correct. If you haven't changed your password on the site, then you don't need to change it in the Login item in 1Password either.

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