When I first tried 1Password I created a test iCloud database but lost password.

CharlieEdge
CharlieEdge
Community Member

When I first tried 1Password I created a test iCloud database but lost password. Now I want to use the app and, ideally delete it and then start again.
Q1 How can I do this?
Q2 We obtained this to share between two people who are now connected by iCloud family generally. Can this be used? If not then how can it be synced?
Thanks and Regards,
CharlieEdge


1Password Version: 5.4
Extension Version: Not Provided
OS Version: OS X 10.11.1
Sync Type: iCloud
Referrer: forum-search:lost password to my icloud database

Comments

  • Stephen_C
    Stephen_C
    Community Member

    For starting over please see these two knowledge base articles:

    How do I start over with an empty vault?

    How to reset iCloud data and start fresh

    If you want to sync via iCloud just start by checking this knowledge base article (I've linked to the part that deals with the pre-requisites for iCloud sync). However, do note you can't sync between two separate Apple IDs—so you and the person with whom you want to sync would have to be using the same Apple ID. I'm afraid that's an Apple restriction on iCloud.

    Stephen

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @CharlieEdge,

    Stephen_C is exactly right here (as usual). :) Hopefully those links helped you get 1Password set up the way you want it, but do let us know if you have any other questions. We're here to help.

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