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shared items won't work

communicamp
communicamp
Community Member

Dear Staff,
I'm sharing some items from one password by e-mail. The recipient has the same version or a windows version but cannot import the item directly by simply clicking on it.
Some have to copy everything and paste it into a web browser url.
Is there any special procedure?
Thank you,
Marco


1Password Version: 5.4.1
Extension Version: Not Provided
OS Version: 10.10.5
Sync Type: Dropbox
Referrer: forum-search:shared items won't work

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @communicamp,

    I'm sorry you're having trouble sharing items! This is actually a known issue in the current release version of 1Password 5 for Mac, and I apologize for the inconvenience.

    The good news is that our developers have fixed this bug in a recent beta. So, barring any unforeseen circumstances, the fix should be included in the next update (although I don't have a timeframe for when that will be available). If you need the fix now and would like to try the beta, you can do that by following the steps here: Installing 1Password betas

    Again, I'm very sorry about that! If you have more questions or need anything else, please don't hesitate to let us know. :)

    ref: OPM-3350

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