I can't log into my citibank credit card account

henryr1

I can save my username and password, but when I try to log into the citibank credit card website it fails to recognize the username password combination. I have to reset it. I can get in when I retype the information, but not when I try to use 1Password

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1Password Version: 5.4.1
Extension Version: Not Provided
OS Version: OSX 10.10.5
Sync Type: dropbox
Referrer: kb-search:I can't reset my password, kb-search:Citibank credit cards, kb-search:Citibank log in, kb:resave-login, kb:report-website

Stephen_C

Citibank apparently does interesting things with Javascript—see this AgileBits post on the 1P for Windows forum. You might see if using the URL mentioned in that post solves your problem.

Stephen

littlebobbytables

Hello @henryr1,

Please do let us know if that link Stephen_C supplied helps or not :smile:

henryr1

I tries the link in the post you referred to. It doesn't work.

Jacob

@henry1 What happened when you tried it? Were you able to log in?