I am using an HP Stream Windows computer. 1Password extension keeps saying needs 1Password helper

when i add extension in Chrome, it is asking for 1password helper to start.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:configure-windows-firewall-proxy, kb-search:chrome, kb:save-login-manually, kb:extension-troubleshooting, kb:configure-windows-firewall-proxy

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @lbbrodsky: Indeed, the 1Password browser extensions depend on the 1Password Helper running (and, therefore, for 1Password itself to be installed properly) in order to function.

    You didn't mention the 1Password version (or any other) that you're using. Do you have 1Password installed? Do you have 'security' software that may simply be blocking communications between 1Password and the extension, making it think the Helper is not running? Please let me know what you find. I look forward to hearing back from you! :)

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