Version 1.1511.50 crashes [update to 1.1511.80 or later]

MacLifeGR
MacLifeGR
Community Member
edited April 2023 in 1Password 7 for Windows

App is crashing after loading the 1pass logo. Windows 10 mobile build 10581. The crash remains even after clean install of the app. Anyone else experiencing this?


1Password Version: 1.1511.50
Extension Version: Not Provided
OS Version: Windows 10 Mobile
Sync Type: Not Provided

Comments

  • @MacLifeGR there is an update being certified in Windows Store, it should fix couple of known crashes for release 1.1511.50. Hope this helps.

  • MacLifeGR
    MacLifeGR
    Community Member

    Cool. I will be waiting for the updated version to hit the store then. Thx.

  • This is not 100% guarantee, but I believe you have Cortana turned off and that could cause the crash previously.

  • MacLifeGR
    MacLifeGR
    Community Member

    Yeah Cortana is not available in my region. I didn't know it had to be on for the app to work. Why is that, is it a bug?

  • 1Password registers voice commands on app launch. When Cortana is off - registration throws an error that we didn't know about. Now it's fixed with 1.1511.80 (along with few other most common crashes).

  • MacLifeGR
    MacLifeGR
    Community Member

    Yup. Crash issue is fixed now with 1.1511.80. Thank you for all the info Sergey. :)

  • Drew_AG
    Drew_AG
    1Password Alumni

    On behalf of Sergey, you're very welcome! Thanks for confirming that's working correctly for you now. We're here for you if you need anything else! :)

This discussion has been closed.