i have about to switch from mac to windows laptop. What do i need to do to transfer my license?

Flex3984
Flex3984
Community Member
in Mac

i have been a long time mac book air user but have now decided to switch over to windows. I have just purchased a new windows laptop and need to transfer my mac license over to a windows license. Can you please advise how i should do this? Many Thanks

Felix

1Password Version: 4.4.2
Extension Version: Not Provided
OS Version: OS X 10.9.5
Sync Type: Not Provided
Referrer: kb:license-requirements

Comments

  • hawkmoth
    hawkmoth
    Community Member

    Licenses are sold separately per user and per platform. You can buy the Windows application at a discount that will make your total outlay equal to the cost of the Mac-Windows bundle on the AgileBits web store. I think the easiest way to get the discount would be to send a message to support+licenses@agilebits.com. Give the details about your Mac license. Include your receipt from Apple if you bought your license from the Mac App Store, or the email address you used if you bought from the AgileBits web store.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Flex3984,

    Hawkmoth's answer is spot-on - you would need to purchase a license for the Windows version of 1Password, and we can give you a discount on that if you email us with the information Hawkmoth mentioned.

    You can find more information about how 1Password is licensed here: What licenses do I need to use 1Password on all my devices?

    Hopefully this helps, but please let us know if you need anything else. Thanks! :)

  • Flex3984
    Flex3984
    Community Member

    thanks for your comments guys..

    I shall email support as suggested...

    A quick side questions, how do i go about locating my OSX license details?

    Thanks

  • danco
    danco
    Volunteer Moderator

    OPen 1PW, go to the 1PW menu, and choose Licences. There's a Find Licence button there if needed

  • Jacob
    Jacob

    @Flex3984 That depends on where you purchased 1Password for Mac. If you got it from the AgileBits Store, you can follow the instructions that danco posted above and if necessary you can request a new license on this page. If you got it from the Mac App Store, you can simply send us a proof of purchase, such as a receipt, and that will suffice. :) Let us know how that goes.

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