Data in Teams vault not available

brajkovic
brajkovic
Community Member
edited April 2023 in 1Password 7 for Windows

I'm able to log into my team, but I can never link any vaults--clicking the get existing vault button does nothing, no matter how long I wait.


1Password Version: Windows Modern Alpha
Extension Version: N/A
OS Version: Windows 10 Pro
Sync Type: Teams

Comments

  • brajkovic
    brajkovic
    Community Member

    Looking at the logs, it looks like it downloads vault information, but never actually makes it available for use.

  • @brajkovic can you please send us logs (support+windowsmodern@agilebits.com) after you try to get your vault open? We will investigate. Thanks!

  • brajkovic
    brajkovic
    Community Member

    Sent! Thanks for the quick response!

  • You are welcome, the fix for this issue will be submitted to Windows Store soon, it may take few days to get certified and reach your device. Sorry for the confusion :)

  • brajkovic
    brajkovic
    Community Member

    Confirmed fixed in the latest alpha! Now getting a strange "Could not connect to notifier" error message, but progress!

  • Hmm, let us check what went wrong with notifier (it's used to initiate client updates when something is changed at server side). Thanks for letting us know!

This discussion has been closed.