i used 1PW on mac and macbook (Appstore) now i can't checkin into my safe in iCloud

Options
mfgluis
mfgluis
Community Member

on my macbook i want to synchronize with iCloud but it doesn't work my password there. i changed it tome ago on the iMac but it seems
that on the MacBook it wants the old password (and meantime i forgot it)


1Password Version: 5.4.
Extension Version: Not Provided
OS Version: OS X 10.11.1
Sync Type: iCloud

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    Options

    Hi @mfgluis,

    The first question I would like to ask is do you have access to your vault on any of your Macs and if you do what is the state of that vault? by state I mean does it seem up to date, out of date or impossible to say?

    If you have access to an up to date copy of your vault in just one location then we can use this to recover from whatever happened. We'll wait to hear back from you and take it from there.

This discussion has been closed.