Having trouble opening backed up file on my computer. Please help!
Hello.
I backed up my 1Password files from my iPhone onto my PC. When I try to open the backed up files on the PC, I cannot open them -- I keep getting messages that the file is not supported and is in an unknown format.
Can you please help me figure out how to open this file? Is there some kind of software I have to use to open it?
Thank you in advance.
Oscar
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: iTunes
Referrer: kb-search:backup, kb:ios-itunes-backups, kb-search:backup, kb:agilekeychain-zip
Comments
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@oscarperez: Sorry for the confusion! The iOS app uses a very different file format from 1Password for Windows, so you cannot open it there. That just serves as a backup for your iPhone if you need to restore your 1Password data there. However, you can sync your 1Password data between your iPhone and PC using Dropbox:
Dropbox Sync setup
It's much easier than manually backing up and restoring, since it will sync your data automatically. I hope this helps. Let me know if you have any questions! :)
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