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Program continually crashes when trying to edit

DrV
DrV
Community Member
in 1Password 3 – 7 for Mac

1 Password continually crashes when I try to edit any entry. I am using Mac El Capitan 10.11.1.

1Password Version: 3.7.0
Extension Version: Not Provided
OS Version: 10.11.1
Sync Type: dropbox
Referrer: forum-search:continually crashing when try to edit a file

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @DrV,

    Unfortunately 1Password 3 for Mac's compatibility with the latest and greatest version of OS X has diminished. It might be that deleting this copy of the application and downloading a fresh copy will help but even then there will be other issues. As such I would recommend checking out our thread 1Password 3: Modern browsers and OS X.

    If you do decide to try downloading a fresh copy here is what I would recommend.

    1. Quit 1Password.
    2. Drag the 1Password application from your /Applications/ folder to the Trash. Please don't use an app cleaner.
    3. Reboot your Mac.
    4. Download 1Password again from the Legacy section of our AgileBits Download page.

    It might help or it may not. Even if it does there will be other issues. I'm afraid to say that if you are going to run El Capitan that you will want to seriously consider the upgrade to 1Password 5 for Mac which fares much better with the current version of OS X.

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