I am getting an error from 1Password "Looking for the 1Password Helper" What's up with that?

This is an error that just started and have no idea what to do. I did just install Windows 10.


1Password Version: 4.6.0.592
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:I am getting an error from 1Password "Looking for the 1Password Helper" What's up with that?

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @WaltK3170: The 1Password Helper runs in the background to facilitate the browser extensions. If you're seeing this message, as it says, the extension is unable to connect to the Helper. There are a few reasons this can happen:

    1. 1Password is not installed properly
    2. Something is preventing the Helper from running
    3. Something is blocking communications between the Helper and the browser

    Often this is caused by 'security' software or a firewall blocking localhost/127.0.0.1 traffic on your computer itself. Check out this guide, as it will help narrow down the problem:

    Troubleshooting communication issues between 1Password and the extension

    And there have been cases where the Windows upgrade reset some network settings. Please let me know what you find. I look forward to hearing back from you! :)

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