unable to open opvault from onedrive using windows 10 mobile on lumia 640

gabrielenizzoli
gabrielenizzoli
Community Member
edited April 2023 in 1Password 7 for Windows

I'm able to open my opvault from both 1password on windows 10 (both using the version 4 and the latest Beta3).

I'm also able to open same opvault if I download it to filesystem on the phone (Lumia 640 running latest win 10).

But if I try to open it using OneDrive connection, it fails and the app crashes:

#Resumed. (0.00 sec)
Routed to `op://vault`. (1.57 sec)
#App locked (app reset requested). (0.05 sec)
Routed to `op://vault`. (0.07 sec)
User consent verification result Verified. (3.51 sec)
Exception=`System.Exception: State Manager failed to enumerate the settings.

Error trying to enumerate the settings
   at SharedLibrary!<BaseAddress>+0x375c4d
   at SharedLibrary!<BaseAddress>+0x375bcd
   at SharedLibrary!<BaseAddress>+0x3ba0df
   at SharedLibrary!<BaseAddress>+0x4259ff
   at SharedLibrary!<BaseAddress>+0x425aeb
   at SharedLibrary!<BaseAddress>+0x7f7a9d
   at SharedLibrary!<BaseAddress>+0x2adca1
   at System.Collections.Generic.List<System.Linq.Expressions.Expression>..ctor(Collections.Generic.IEnumerable<System.Linq.Expressions.Expression> collection)
   at SharedLibrary!<BaseAddress>+0x59425f
   at AgileBits.OnePassword.ObjectModel.ConnectionsBank.RefreshConnectionsFromSettings()
   at AgileBits.OnePassword.ObjectModel.ConnectionsBank.AppKeyAvailable()
   at SharedLibrary!<BaseAddress>+0x6e4597
--- End of stack trace from previous location where exception was thrown ---
   at SharedLibrary!<BaseAddress>+0x329115
   at SharedLibrary!<BaseAddress>+0x329317
   at SharedLibrary!<BaseAddress>+0x3292c5
   at SharedLibrary!<BaseAddress>+0x32927d
   at SharedLibrary!<BaseAddress>+0x32ba1b
   at SharedLibrary!<BaseAddress>+0x6fb38b
--- End of stack trace from previous location where exception was thrown ---
   at SharedLibrary!<BaseAddress>+0x329115
   at SharedLibrary!<BaseAddress>+0x329207
   at SharedLibrary!<BaseAddress>+0x34d603`, Message=`State Manager failed to enumerate the settings.

Error trying to enumerate the settings`!

1Password Version: Beta 3
Extension Version: Not Provided
OS Version: windows 10 mobile
Sync Type: Not Provided

Comments

  • DBrown
    DBrown
    1Password Alumni

    @gabrielenizzoli, I'm sorry you're having that problem with the app! :( Thank you for bringing it to our attention!

    We've been unable to pin down the cause with any certainty, but we believe it may be due to a transient failure in the OS, so we'll add (in a future build) a check-and-retry response to such an error.

    Please keep an eye on release notes for upcoming releases, and let us know if things improve for you.

    Thanks again for your help!

This discussion has been closed.