Unable to open agilekeychain

davisjohn

I'm unable to open agilekeychain file on Windows modern app. It asks for master password but keeps reporting it's incorrect.

SergeyTheAgile

@davisjohn there is known issue with older .agilekeychains, if you reset your password (even to the same) in Mac/Windows app, it will reencrypt agilekeychain properly and Windows 10 app will be able to open your vault.

More details here https://discussions.agilebits.com/discussion/46044/1password-alpha-doesnt-accept-my-password#latest

davisjohn

That works, thanks!

DBrown

That’s great news, @davisjohn; thanks for letting us know!