1 Password has not worked in months. Running version 3.8.22 in an iMac version 10.11.2.

PNpqt02

I'd like to be able to use 1Password, but it hasn't worked in since I installed El Capitan on my iMac (v 10.11.2)
Support articles mention extensions, but it isn't clear which extension I need to fix this.

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1Password Version: 3.8.22
Extension Version: Not Provided
OS Version: OS X 10.11.2
Sync Type: Not Provided
Referrer: forum-search:1 Password has not worked in months. Running version 3.8.22 in an iMac version 10.11.2.

thightower

@PNpqt02

This topic should be given a reading by you. https://discussions.agilebits.com/discussion/48839/1password-3-modern-browsers-and-os-x

I will also be moving this to the 1Password 3 section of the forums. Edit : Move completed

thightower

@PNpqt02

If you are interested in updating please check the store for update/upgrade pricing specific to you. https://agilebits.com/store

littlebobbytables

Hi @PNpqt02,

So it isn't good news I'm afraid and all of this is covered in the thread thightower linked you to. Basically 1Password 3 for Mac is old enough now that the changes made since Mountain Lion (but mostly in El Capitan) mean 1Password 3 for Mac just isn't compatible any more. We cover the things you might experience along with what real options you have which basically are updating to 1Password 5. It's all covered in thread but should you have any questions please do ask and we'll do our best to answer.

ercolea

whenever i want to edit or create a new login all i get is a blank window , can't see what i typed until i click on a different window again ?

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1Password Version: 3.8.22
Extension Version: 3
OS Version: OS X 10.11
Sync Type: Not Provided
Referrer: forum-search:can't see what i type , all i get is a blacked out window

thightower

@ercolea

I have merged your topic with another that basically summarizes the state of 1Password 3 and OS X 10.11.x I also wanted to make sure you saw the post from the staff #4 above from @littlebobbytables

The topic linked to in post 2 above should get you started. Posted again here so the link goes out in the forum notification. https://discussions.agilebits.com/discussion/48839/1password-3-modern-browsers-and-os-x

Megan

Hi @ercolea,

Please let me know if you have any questions after reading the article that Thightower linked to. :)

larryrsch

I can't save a login (It doesn't put it anywhere to be found), can't change the password (I get a bunch of waves in the password field). I do not want to upgrade to the newest version. Please help!!!! Thanks.

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1Password Version: 3.8.22
Extension Version: 3.9.20
OS Version: OS X 10.11.2
Sync Type: Not Provided
Referrer: forum-search:My 1Password for Mac Version 3.8.22 (build 32010) is acting up. I can't save a login, can't change the password (I get a bunch of waves in the password field). I am better off at this point to just use my excel spreadsheet again to keep track of my passwords and logins. I do not want to upgrade to the newest version. Please help!!!! Thanks.

thightower

@larryrsch

I am going to move this topic to the Legacy forums aka 1Password 3 forums. Since thats your version.

This topic will explain the situation, If you have any questions feel free to ask away. Your post has been merged into the relevant discussion.

Link to topic included here so that it goes out with the forums reply notification. https://discussions.agilebits.com/discussion/48839/1password-3-modern-browsers-and-os-x#latest

AGAlumB

@larryrsch: While you're free to continue using the old version of 1Password, it is only supported on OS X Snow Leopard and Lion. While later OS X releases seemed to work just fine with it, El Capitan has introduced some glitches. While it may be that an OS X update may help at some point, 1Password 3 has not been under active development for years and will not be receiving any updates itself...so upgrading is definitely recommended, so that you can use software designed for the OS you're running to have a better experience.