When I try to edit an existing note or password that area creates a white box?

The white box covers up what I am trying to edit, making it almost impossible to change.


1Password Version: Version 3.8.22 (build 32010)
Extension Version: Not Provided
OS Version: OSX 10.11.2
Sync Type: Dropbox
Referrer: forum-search:Hi, when I try to edit an existing note or password that area creates a white box?

Comments

  • hawkmoth
    hawkmoth
    Community Member

    @FraserF1 - Since you report that you are using version 3.8.22 on OS X 10.11.2, you will want to read this sticky thread at the top of the 1Password 3 section of the forum. In short, you are seeing what other users also see with this combination. Changes in OS X since the time 1Password 3 saw any developer attention have finally rendered the legacy version difficult or impossible to use. It's really time for an upgrade to a later version of 1Password. You can discover your upgrade cost by entering your license key on the 1Password upgrades page, here.

  • Megan
    Megan
    1Password Alumni

    Hi @FraserF1,

    Please let me know if you have any questions after reading the article that Hawkmoth linked to. I hope it explains things for you. :)

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