Purchased 1Password on my Apple 6s. just downloaded 1Password 4 on my laptop. Getting timed out msg

Will attempt again to get error msg


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:sync-options, kb:wifi-troubleshooting

Comments

  • deputy_dave
    deputy_dave
    Community Member

    Set up password on 1Password 4. Error msg "Delay of synching of 7 minutes exceeded maximum of 5 minutes" . 6s and computer on same wifi network.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @deputy_dave: Sorry for the trouble! The error you're getting is because your devices aren't able to communicate, and it's timing out waiting to receive data. Please follow the steps in this guide, as it will help narrow down the cause:

    Wi-Fi Troubleshooting

    If you're still having trouble, be sure to tell me the OS and 1Password versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action.

    The more information you can give, the better. Thanks in advance! :)

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