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Have a family license for 1password 3. Sold my previous laptop and have a new mac book pro. Unable

cpxray
cpxray
Community Member
in 1Password 3 – 7 for Mac

Have a family license for 1password 3. Bought a new mac book pro and reformatted/cleared the disk on my previous laptop. When I tried to authorize my new laptop was told that I had already used all of my family licenses. I am only using the license on 2 iMac's and trying to use it on 1 Macbook Pro. Would you please advise me as to what options I have to use 1password on my new laptop?

1Password Version: Not Provided
Extension Version: Not Provided
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Referrer: forum-search:have a family license for 1 password 3. Cannot authorize my new mac book pro.

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @cpxray,

    Thanks for reaching out to us here in the support forum. I apologize for the delay in response; our inflows have been higher than usual this week and we're trying to catch up!

    I searched our sales records by your email address and found that you've just bought a license for 1Password 6 today, so it seems you've already figured out the answer to your question. I hope 1Password 6 is working well for you, but please do feel free to post back here if you have any other questions we can help you with. We're here for you! :)

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