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Master password for 1Password is no longer working on my lap top or my iPhone

rosti57
rosti57
Community Member
in 1Password 4 for Windows

It worked up until yesterday on both devices, but I tried signing on several times this morning and it no longer works on my laptop. I restored my computer back a few days, but that did not solve the issue. I can still access the logins on my Iphone using Touch ID, but the master password is not working. How do I get into the app? Should I be concerned that someone has "hacked" into my vault?

1Password Version: 4.6.0.598
Extension Version: 4.5.2.90
OS Version: Windows 7 Home Premium
Sync Type: Dropbox
Referrer: kb:master-password-not-accepted, kb-search:password no longer working, kb:master-password-not-accepted

Comments

  • rosti57
    rosti57
    Community Member

    ...Looks like I had a brain fart - I forgot my password had spaces! It is working now. Sorry for the inconvenience!

  • MikeT
    MikeT

    Hi @rosti57,

    Thanks for letting us know you got in now. No worries, it happens to the best of us. :smile:

This discussion has been closed.