Read first: Previous version support information

I need to start over with 1Password but cannot find the location of my data file as described.

ErinJanssen
ErinJanssen
Community Member
in 1Password 4 for Windows

I have the instructions but the preferences tab does not allow me to highlight it so I cannot get to the location of the data file. Can someone walk me through this on the phone??

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:i DO Not understand how to start over after forgettin my password. Can someone help Me????

Comments

  • AlexHoffmann
    AlexHoffmann

    Hello @ErinJanssen,

    Sorry to hear about your troubles.
    The preferences window in 1Password for Windows will allow you to highlight the filepath with the mouse and copy it using the keyboard shortcut CTRL+C.

    If this doesn't work you can simply navigate to the folder manually in the Explorer. By default the data can be found in your Documents folder in the 1Password subfolder.

    I hope this helps!

This discussion has been closed.