Moo.com - password filling doesn't work in Google Chrome [Known issue]

p2pmdc
p2pmdc
Community Member
edited February 2016 in 1Password in the Browser

The Chrome extension does not fill username and password on Moo.com. You can specifically test this here: https://www.moo.com/us/account/signin.php

I tried to report this through Synapse as outlined in your support page but I get an error page.

1Password Version: 6.0.1
Extension Version: 4.5.3.90
OS Version: OS X 10.11.2
Sync Type: Local Wifi

Comments

  • jxpx777
    jxpx777
    1Password Alumni
    edited February 2016

    @p2pmdc Thanks for reporting this. I'm sorry for the trouble you're having with moo.com. I tested this in Safari and Chrome, and it looks like our Chrome extension is sending something in the data from the page over to 1Password mini that is causing it to throw an error. Does this match your experience?

    When I try to save a login or when I fill the login I was able to save successfully from Safari, I see an error similar to this in the Console:

    2/3/16 9:15:58.136 AM 2BUA8C4S2C.com.agilebits.onepassword4-helper[34610]: 1602030018 [EXT:(Secondary Thread 0x7f9546cacd40):<OP4ExtensionClient: 0x7f9547310a10>] E handleMessage: | [ES 0x7f9547310a10] Failed to process incoming data from 'chrome-extension://phicbbndgmmpogmijjkbmdhpioaieaha' (<NSRunningApplication: 0x7f9541e12790 (com.google.Chrome - 89052)>)

    I've opened a bug for this just now and we will investigate soon. Thanks again for the report!

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

    ref: OPX-1115

  • p2pmdc
    p2pmdc
    Community Member

    Thanks for the response @jxpx777. I just tested in Safari and the extension does work fine there on moo.com. I don't see that error on the console in Chrome, but might not have the right debug settings enabled.

  • jxpx777
    jxpx777
    1Password Alumni

    @p2pmdc I'm sorry for miscommunicating where that message would appear. This is in the Console.app output where 1Password logs its messages outside the extension.

  • p2pmdc
    p2pmdc
    Community Member

    @jxpx777 ah, yep getting a similar message there:

    2/3/16 13:16:57.325 2BUA8C4S2C.com.agilebits.onepassword4-helper[88272]: 601003 [EXT:(Secondary Thread 0x7ff4bec71bb0):<OP4ExtensionClient: 0x7ff4bef28f60>] E handleMessage: | [ES 0x7ff4bef28f60] Failed to process incoming data from 'chrome-extension://aomjjhallfgjeglblehebfpbcfeobpgk' (<NSRunningApplication: 0x7ff4beb79b30 (com.google.Chrome - 88280)>)

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @p2pmdc,

    Thanks for confirming. It will be interesting to see what the cause is here :smile:

This discussion has been closed.