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1Password on Win 7 PC not sending data to Dropbox

MacK
MacK
Community Member
edited February 2016 in 1Password 4 for Windows

I am using two iPhones, an iPad and a PC.
Until recently all devices were syncing via Dropbox with no problem.
Now when I enter something on the PC it is not updated on the other devices but when I enter something on my phone it shows up on the PC as well as the other devices.
Thanks

Comments

  • MikeT
    MikeT

    Hi @Mack,

    Could you email us your 1Password diagnostic report from the PC. Please use this guide to generate the report and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

    Let us know here when you've sent it, so we can confirm we got the email.

  • MacK
    MacK
    Community Member

    Email sent this morning.

  • LauraR
    LauraR

    Hi @MacK - Thanks we have received your support ticket and we will continue troubleshooting via email.

    ref: ZIN-32336-654

This discussion has been closed.