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How do I recover an accidentally change master password?

oldgal
oldgal
Community Member
edited April 2023 in 1Password 7 for Windows

I was entering my accounts and put in their passwords which apparently changed my one that unlocks 1password.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:recover-unsaved-password, kb:change-password-safety-nets, kb:recover-unsaved-password, kb:change-password-safety-nets

Comments

  • DBrown
    DBrown
    1Password Alumni

    Hi, @oldgal! :)

    You definitely should not be able to change the master password for the app by editing an item in one of your vaults.

    Can you tell us what steps you're using, or post a screen shot of where you think that happened? We'd love to fix anything that wrong! :/

    Also, what is the app doing that indicates that your master password (the one that unlocks the app) has been changed?

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