AVG prevents me from installing 1Password as of today [False positive]
I received a notification that there is a new version of 1P for Windows beta and I tried to install it. AVG popup informed me that it might be a trojan. By that time the old version was uninstalled already. I wanted to play it safe and downloaded the most recent version of 1P from the website, but AVG went bananas again. I tried to add an exception, but that did not help either. Any hints how to fix this?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10 Pro Build 10240
Sync Type: Not Provided
Comments
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Hi @Wombel,
It is a false positive as VirusTotal also confirms here. Most anti-virus solutions provide you with an option to undo this and to report it as a false positive. Try to restore the 1Password file from AVG's Virus Vault with this guide:
Also, would you report this as a false positive here. They often want to hear from their customers, not from the software creators when submitting false positives.
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Hi,I've got this issue with AVG, even adding an exception it still tries to remove it (I'm aware the issue should be resolved by AVG) is this a correct location it's stating within the screen shot.
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Hi @TonyMontana,
Thank you for reporting this. We've contacted AVG about this issue and hope to have it resolved soon.
Just like with Wombel, we'd like you to report this as a false positive to AVG.Thank you and please tell us if we can be of further assistance.
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