1Password not working since El Capitan installed

A couple of days ago I installed the El Capitan update on my Mac. Now, every time I have tried to open 1Password it quits and I get this message:

I desperately need to access some of my accounts and all of my info is trapped inside 1Password. Help!

Comments

  • vplewis
    vplewis
    Community Member

    @kvoss 1Password 3.8.22 is known to have problems with El Capitan. Your choices are to upgrade to 1Password 6.0.2 or downgrade back to your previous OS. The upgrade from 1Password 3.x is a paid upgrade, but you can get a nice discount here: https://agilebits.com/store. HTH

  • danco
    danco
    Volunteer Moderator

    Though the upgrade is a paid one, you can download the latest version and use it for thirty days before paying.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @kvoss,

    I hope the other replies here were helpful for you! If you're curious, we have more information about compatibility between 1Password 3 and El Capitan here: 1Password 3: Modern browsers and OS X

    If you have more questions about that or need anything else, just let us know - we're always happy to help! :)

This discussion has been closed.