1Password crashes on Win10 64 Bit every time

EurekaLog 6.1.04

Application:

1.1 Start Date : Mon, 22 Feb 2016 17:08:46 +0800
1.2 Name/Description: 1Password.exe - (1Password)
1.3 Version Number : 4.6.0.585
1.4 Parameters :
1.5 Compilation Date: Tue, 11 Aug 2015 22:41:30 +0800
1.6 Up Time : 1 second

Exception:

2.1 Date : Mon, 22 Feb 2016 17:08:47 +0800
2.2 Address : 7758F052
2.3 Module Name : ntdll.dll - (NT 层 DLL)
2.4 Module Version: 6.2.10240.16603
2.5 Type : EAccessViolation
2.6 Message : Access violation at address 7758F052 in module 'ntdll.dll'. Read of address 002E005C.
2.7 ID : C068
2.8 Count : 1
2.9 Status : New
2.10 Note :


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:ntdll.dll

Comments

  • Hi @Duhu - I'm sorry that 1Password is crashing on your Windows PC. I see you don't have the latest version, so can you try the following -

    • Go to Settings > Programs and Features - find 1Password in the list, select Uninstall.

    • Restart Windows PC.

    • Download latest version of 1Password 4 for Windows from our download page.

    Please let us know if this helps.

This discussion has been closed.