Upgrading from 3.8.21
I am trying to migrate my data from 1Password version 3 to 6! I cannot log in from my laptop
Version 3.8.21
1Password Version: Version 3.8.21
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:teams-families-setup-existing-user, kb:forgot-master-password
Comments
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Hey @Leanne_Howlett! We'd be happy to help out with the upgrade. I'm sorry your Master Password isn't being accepted in 1Password 3, though. It looks like you already gave the knowledge base article about a forgotten or unaccepted Master Password — did that help out with the issue? You may have a backup of things from a time when the password was accepted that you can restore.
If that's not quite the issue, please let us know. Feel free to go into detail. :)
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