I purchased the pro features on my iPad, but my laptop claims I am still using the demo version

kathyg

I purchased the pro version on my iPad but my laptop says I am still using the demo version, How do I fix that?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:pro-features-faq

Pilar

Hi @kathyg,

1 Password for iOS and for Windows are two different products. If you want to use 1Password on Windows you'll have to buy it separately from iOS, you can do that here: https://agilebits.com/store

I hope this information helps you! :chuffed:

kathyg

do they sync?
is there a way to confirm I did purchase pro on my ipad?

Pilar

Hi @kathyg,

The answer to your first question is yes, you can sync between them. There are several ways to do it, including Wi-Fi and Dropbox. You can read more about this here: https://guides.agilebits.com/1password-windows/4/en/topic/sync-options.

To check whether you bought the Pro Features for your iPad you should go to Setting in the app, and then down to Pro Features.

kathyg

so do I need to purchase pro for both in order to sync?

Pilar

Hi @kathyg,

For Windows there isn't a concept of Pro, you can use a trial version for a month and then decide to buy it (fully) or not. If you're on the trial version you can sync already! :chuffed:

AGAlumB

@kathyg: Indeed, you can actually sync your data with the trial version, as it's fully functional. That's how I decide whether to spend money on something too: by using it and seeing if it sits my needs. be sure to let us know if you have any other questions while you're getting acquainted with 1Password! :)