An Identity item keeps filling in old phone number [Recreate the Identity item as a new item]

safercracker823456
safercracker823456
Community Member
edited March 2016 in 1Password 4 for Windows

I only have one "identity" and my new cell number is in all the fields, however whenever I toggle on my identity in the 1P browser to fill in fields (latest version Firefox and Chrome) it always uses my old one...can't figure out where it's stored...thanks.


1Password Version: 4.6.0.604
Extension Version: Not Provided
OS Version: Windows 10 Home 64-bit
Sync Type: Not Provided

Comments

  • Hi @safercracker823456,

    This may be stored in the older template fields that we no longer use for the filling. Was your Identity item created many years ago?

    If yes, try to create a brand new Identity item instead (do not duplicate) and copy over your data from the original item. After that, 1Password should fill it in properly with the new item. If it does, delete the old one.

  • safercracker823456
    safercracker823456
    Community Member

    Yes it worked, thanks, simple solution.

  • You're welcome! Thanks for updating us on this.

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