I can't find the sync .. and my password vault is not updating in dropbox

steputis

I read through the troubleshoot and I cannot even find the "sync" much less if it is paused. My password chain is pointed to dropbox, but does not seem to update.. ever.

Help please.

Thanks,

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1Password Version: 4
Extension Version: 4.6.0.604
OS Version: windows 7
Sync Type: dropbox
Referrer: ug:windows/preferences-backup, kb:update-1password, kb:move-vault, kb-search:dropbox sync, kb:dropbox-troubleshooting

MikeT

Hi @steputis,

There is no sync button on the desktops because the Dropbox client handles it automatically for you in the background.

Can you answer the following:

1. What other devices or computers are you syncing with? You're syncing via Dropbox from your PC to a mobile device or another computer running Windows?
2. What are you seeing that says the data is not syncing, you made a change on one PC and it is not showing up on others?