Unable to get into my 1password account since my boss tried to share a vault

I created a 1password account. Was able to get in the first day, but since my boss tried to share a vault it wouldn't let me in with the password I selected. My boss had me try and uninstall it then reinstall it, he then created a separate vault to share with me. I accepted in dropbox and again am unable to login with my password. I am not sure what to do at this point.


1Password Version: Not Provided
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Referrer: kb:teams-faq-existing-user, kb-search:can you login to 1password when shared vaults master password , kb:extension-troubleshooting, kb-search:vault share, kb:share-vault

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Rochelle: If someone else shared a vault with you, they will have had to have chosen the Master Password for it. Much like your own 1Password vault, it cannot be unlocked without the correct Master Password. In order for you to get into their vault, you'll need their Master Password. I hope this helps!

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