DATABASES ARE OUT OF SYNC

banksj2
banksj2
Community Member
in Mac

Hello,
At some point my databases came out of sync across several devices and frankly I am not even sure which one has all of the right information. How do I bring all these together and create one iCloud database?

1Password Version: 6.1
Extension Version: Not Provided
OS Version: 10.11.4
Sync Type: iCloud
Referrer: kb:diagnostics

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @banksj2,

    I'm sorry you're having a bit of trouble with iCloud sync!

    Let's start by checking the sync settings on each device to make sure iCloud sync is set up properly:

    On each Mac:

    • Open 1Password and go to the menu for 1Password > Preferences.
    • Click the Sync tab and make sure iCloud is selected for your Primary vault.
    • If it shows a different sync option or says None, set up iCloud sync by following the steps here: Sync with iCloud (Mac)

    On each iOS device:

    • Open 1Password and go to Settings > Sync > Primary.
    • Make sure it shows the Sync Service is iCloud.
    • If it shows a different sync service or says Start Syncing, set up iCloud sync by following the steps here: Sync with iCloud (iOS)

    If iCloud sync wasn't enabled on any of your devices, does enabling it solve the problem? Let us know how it goes. Thanks! :)

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