Firefox 1Password 45.0.1 Helper not found
Either FF looks and looks for the 1Password Helper and finds it or does not. I've tried uninstalling and reinstalling 1Password extension. It finds it immediately after but next time I turn on my computer it may not. It does this on 2 computers and this is new behavior, perhaps related to recent firefox upgrades
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:helper, kb:windows-processes
Comments
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Hi @oldblue3,
Can you tell us what anti-malware solution you're using on both computers? There may have been an update that started to interfere with 1Password Helper. We haven't seen any issues with Firefox here, so it may not be related to Firefox at all.
If you are still seeing it, please use this guide to generate the 1Password diagnostic report and email it to us at support+windows@agilebits.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.
Let us know here when you've sent it, so we can confirm we got the email.
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It's been sent, logs for both computers.
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Thanks, we got the email and will reply as soon as possible.
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