Read first: Previous version support information

Can unlock 1password on phone but not my computer.

rick_james
rick_james
Community Member
edited April 2016 in 1Password 4 for Windows

I'm not sure if it's because I updated the password or I didn't sync correctly, but I'm unable to unlock 1password on my computer. Any possible solutions would be of help. Thank you.

1Password Version: Latest Version
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Dropbox
Referrer: kb-search:Can't unlock 1password on computer, but it unlocks on my phone?

Comments

  • MikeT
    MikeT

    Hi @rick_james,

    You said you updated the password, did you try unlocking with the old password on your computer?

    Can you tell me which version of 1Password you're using on your PC? Is this 1Password 4.6.604 for Windows on PC or are you using the 1Password Beta for Windows 10, 2016.4.900?

This discussion has been closed.