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Imported data but cannot find it in my 1Password account

Carloz
Carloz
Community Member
edited April 2016 in 1Password 4 for Windows

Hi, I have imported password and logins from LastPass. It went OK, and I find them under logins in browser ext. but not under
https://.1password.com/admin/vaults - where I want to split them in Personal and Shared. How can I fix this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:browser-extension, kb:teams-faq-existing-user, kb:move-vault, kb:import-lastpass, kb:missing-extension-button

Comments

  • MikeT
    MikeT
    edited April 2016

    Hi @Carloz,

    First, I've edited your post to remove any sensitive information, this is a public support forum, don't list your email address or anything like that here. If we need to know, we'd ask you to email us privately.

    Am I correct to assume you've imported the data into the 1Password 4.6 for Windows program or which version of 1Password did you use?

    1Password for Windows doesn't support 1Password Families or Teams at the moment, so you would have to use the 1Password Beta for Windows 10 app to sign in to your 1Password.com account and then to migrate your data from the local vault to your 1Password.com account. Here's how to migrate: https://support.1password.com/teams-families-migrate/win.html

    One more thing, the Windows 10 app does not yet support browser extensions, it is on top of our list to implement but we don't have a timeframe on this. There is a limited 1Browser support you can use.

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