purchased upgrade of 1P3 to 1P4 on macbook, (as per about link on 1P3 ) ...wont install upgrade?.

Lovchyld

Hi, I just purchased upgrade of 1P3 to 1P4 on macbook, (as per the "about link" on 1P3 menu ) ...I have downloaded and installed the program but when it begins set up procedure and asks for backup file...it won't recognise any of the backup files from my earlier version (they remain greyed out) and can't be selected...how do i transfer my data files from the earlier version to the updated version?
thanks for you help.

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1Password Version: 3.8.22
Extension Version: 4.5.5
OS Version: OSX 10.11.4
Sync Type: Not Provided
Referrer: forum-search:purchased upgrade of 1P3 to 1P4 on macbook, (as per "about link on 1P3") ...wont install upgrade?

AGAlumB

@Lovchyld: While it would be best to simply open your existing .agilekeychain vault from 1Password 3 in 1Password 4 (as opposed to using a backup, which may be outdated), yo can always simply rename the .agilekeychain_zip backup file to .zip and extract the full vault from the backup so you can open it in 1Password. I hope this helps. Please let me know how it turns out! :)