1Password 6 failed to create a backup: Error Domain=NSCocoa...

paw
paw
Community Member

Just started having this problem. 1Password 6 will not backup.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I have 1Password 6. It has just started giving me a message that 1Password failed to create a backup: Error Domain=NSCocoa...

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @paw,

    Sorry for the difficulty here! And thanks for reaching out to us here in our support forums for help. This one should be pretty easy to fix.

    From the main 1Password app, go to Help > Troubleshooting > Restart 1Password mini. Once you do that, unlock 1Password and go to File > Backup and click the "Backup now" button. Does that seem to work, or do you get another error message?

    Looking forward to hearing how it goes! :)

  • paw
    paw
    Community Member

    Thanks for the reply. While waiting, I tried reinstalling the whole app. That did the trick. Thanks again.

  • Vee_AG
    Vee_AG
    1Password Alumni

    That works, too! :lol: Glad to hear you sorted it out, @paw.

    Hopefully the app behaves perfectly from now on, but we're here to help if you run into anything else. Cheers!

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