windows 1password not syncing with ios and vice versa
I have the windows app with chrome extension and the ios version. i'm able to save new information in both apps and both are set up to sync via dropbox, but they aren't syncing with each other.
i set up my existing account on a new computer at work. It synced the login titles and URLs, but nothing else.
1Password Version: 4.6.0.604
Extension Version: 4.5.5.90
OS Version: windows 7
Sync Type: dropbox
Referrer: kb-search:chrome not syncing with iphone
Comments
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Hi @nelleb - I'm sorry you are having a problem with the sync. I'd like to ask you to create some Diagnostics Reports, one from each of your devices:
Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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my support id is: #SHS-91466-129
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