Macbook and iPhone not syncing.

mosaito
mosaito
Community Member
in Mac

How do I check if my two devices are logged into the same dropbox account?

1Password Version: 6.2.1
Extension Version: 6.2.1
OS Version: Os 10.10.5
Sync Type: dropbox
Referrer: kb:sync-options, ug:mac/sync-dropbox, kb:sync-options, kb:dropbox-troubleshooting

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @mosaito,

    I’m sorry to hear that you’re having trouble with 1Password!

    How do I check if my two devices are logged into the same dropbox account?

    On your Mac:

    1. Click on the Dropbox icon in your menu bar
    2. Click on the gear icon at the bottom of the dropdown menu
    3. Select ‘Preferences’
    4. Select ‘Account’
    5. Look at the email address shown for the Account

    On your iOS device:

    1. Open the Dropbox app
    2. Tap the Settings gear (in the bottom corner of the screen)
    3. The top line of the Settings screen will show you the email address that you used to log in

    The email address that you see in both places should match. :)

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