can not open 1 password, the message says failed due to mini 1 password

heatherned
heatherned
Community Member
in Mac

We can not open 1 password, message says failed due to mini 1 password. I have never heard of mini 1 password

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can not open 1 password, the message says failed due to mini 1 password

Comments

  • ag_kevin
    ag_kevin

    Hi @heatherned ,

    1Password mini is an app contained within the main 1Password app. It is what allows web site filling, sync, etc. to occur even when the main app is not running.

    Right after you get that error, try to launch 1Password again. Do you still get the error?

    To help diagnose this error, I'd like to ask you to create a Diagnostics Report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Cheers,
    Kevin

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